Customer Survey

Thank you for coming to Silver Gull Beach Club! Please fill out the survey below regarding you visit.

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General Experience

1. Very Dissatisfied | 2. Dissatisfied | 3. Neutral | 4. Satisfied | 5. Very Satisfied

On a scale of 1 to 5, how much do you enjoy your overall experience at our beach club?

Selected Value: 1

On a scale of 1 to 5, how often do you visit the beach club? (1 = Rarely, 5 = Very Frequently)

Selected Value: 1

On a scale of 1 to 5, how likely are you to recommend our beach club to others?

Selected Value: 1

Amenities and Facilities

1. Very Dissatisfied | 2. Dissatisfied | 3. Neutral | 4. Satisfied | 5. Very Satisfied

On a scale of 1 to 5, how satisfied are you with the current amenities and facilities in the common areas (public access)?

Selected Value: 1

On a scale of 1 to 5, how would you rate the cleanliness of the club?

Selected Value: 1

On a scale of 1 to 5, how satisfied are you with the beach area?

Selected Value: 1

On a scale of 1 to 5, how satisfied are you with lounge areas?

Selected Value: 1

Food and Beverage

1. Very Dissatisfied | 2. Dissatisfied | 3. Neutral | 4. Satisfied | 5. Very Satisfied

On a scale of 1 to 5, how would you rate the quality of the food and drinks at the club?

Selected Value: 1

On a scale of 1 to 5, how do you feel about the pricing of food and drinks?

Selected Value: 1

5, to you

Events and Entertainment

1. Very Dissatisfied | 2. Dissatisfied | 3. Neutral | 4. Satisfied | 5. Very Satisfied

On a scale of 1 to 5, how satisfied are you with the current events and activities offered?

Selected Value: 1

On a scale of 1 to 5, how would you rate the quality of performers, DJs or artists at the club?

Selected Value: 1

On a scale of 1 to 5, how interested are you in family-friendly events or kids' activities?

Selected Value: 1

Membership and Pricing

1. Very Dissatisfied | 2. Dissatisfied | 3. Neutral | 4. Satisfied | 5. Very Satisfied

On a scale of 1 to 5, how satisfied are you with the current membership fees and benefits?

Selected Value: 1

On a scale of 1 to 5, how likely are you to renew your membership?

Selected Value: 1

On a scale of 1 to 5, how interested are you in referral programs?

Selected Value: 1

Service and Staff

1. Very Dissatisfied | 2. Dissatisfied | 3. Neutral | 4. Satisfied | 5. Very Satisfied

On a scale of 1 to 5, how would you rate the friendliness and professionalism of our staff?

Selected Value: 1

On a scale of 1 to 5, how well are your needs and requests addressed by the staff?

Selected Value: 1

Feedback

Please let us know what you would like to see improved in the common areas of the club:

Limit of 75 Characters

Please describe what family-friendly activities and/or events you would like ot see incorporated at the club:

Limit of 75 Characters

Are there any employees that you would like to recognize for great service? (List names)